We keep costs down by not monitoring a phone line. Instead, simply drop us a line here if you have any questions relating directly to a product or order. If you are looking for growing advice, tips, or tricks - please Google it. Everything you could possibly want to know is already written on Google.
Missing product? Please ensure you have looked closely at your shipping box's fillers and WHITE FOAM packing peanuts. Tear everything open. ;)
BEFORE YOU CONTACT US - DID YOU CHECK YOUR SPAM / JUNK BOX?
If you are looking for a shipping update - please see the email that followed after your order was paid for. If you chose a traceable shipping service, there is a link in that email to track your package.
All USA orders typically take 5-10 *BUSINESS* days. That means you must only consider MONDAY to FRIDAY as shipping days. We can only estimate the delivery duration and have no control over your federal customs+border screening delays, or USPS delivery times. If they get backed up it can delay your package a few extra days. In our experience most US orders arrive in 10 business days. Please have patience.
If your order has gone beyond any of these time limits, please feel free to contact us and we are happy look into it.