CONTACT US

We keep costs down by not monitoring a phone line.  Instead, simply drop us a line here if you have any questions relating directly to a product or order.  If you are looking for growing advice, tips, or tricks – please Google it.  Everything you could possibly want to know is already written on Google.  

You can also send us a message on Facebook. (Disable popup blocker)

Do you think you are missing product?  Please ensure you have looked closely at your shipping box’s WHITE FOAM packing peanuts.  Your seeds are in sealed micro plastic containers – protected by the foam packing peanuts.  Tear everything open.    😉

Sometimes we ship multiple seeds (of the same strain) in one container. Please ensure you have checked your containers.

BEFORE YOU CONTACT US – DID YOU CHECK YOUR SPAM / JUNK BOX?

If you are looking for a shipping update – please see the email that followed after your order was paid for.  If you chose a traceable shipping service, there is a link in that email to track your package.  Lettermail does not have tracking and we have zero control over delivery speed/location.

All Canada / USA orders typically take 3-10 *BUSINESS* days.  That means you must only consider MONDAY to FRIDAY as shipping days.  We can only estimate the USA/International delivery duration and have no control over your federal customs+border screening delays, or delivery times. If they get backed up it can delay your package a few extra days.  In our experience most orders arrive in under 10 business days.  Please have patience. 

Something else?  Drop us a line! 

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