All orders are shipped discreetly in plain packaging. All orders are shipped with another inconspicuous item for FREE. Shipping envelopes and boxes never indicate the seed contents.
Unlike other seed banks that ship their seeds loose in plastic zip lock bags, we go 2 steps further by packaging our seeds in air tight sealed micro containers to protect them from damage. We also add silica desiccant to ensure your seeds stay at their low 5% humidity throughout storage. (Maximizes germination rates after storage)
The sealed containers are pushed into and hidden in foam packing peanuts, effectively keeping them out of view during shipping and international border+customs inspection. The seeds are well hidden and protected. We have ZERO problems with international shipping due to this stealth shipping method.
International shipments only indicate there is a thermometer, ph papers or another inconspicuous item in the shipment. There is never any mention of seeds.
All orders typically ship within 24-72 hours. We strive to ship next day, but holidays and special promotions can add a few extra days to shipping times.
Please ensure your address is 100% correct. We can not recover parcels with address errors and we do not provide refunds.
General Lettermail – $3.99 CDN flat rate – Typically 5-10 business days.
** Lettermail does not provide tracking. If you chose to use this service we have no way to verify delivery. You must assume all risks with Canadapost losing your order. (It is rare but it does happen). We will not re-ship if your lettermail order is lost – simply due to the amount of fraud/scams in the marketplace by customers “claiming” their lettermail orders were not received. We highly recommend you purchase Expedited Express or Xpresspost shipping for tracking and guaranteed delivery.
The store will automatically provide exact shipping rates for these shipping services – after you input your shipping address:
Expedited Express (with tracking) – Typically 3-7 business days.
XpressPost (with tracking) – Typically 2-4 business days.
Small Packet Express (with tracking)– $10-12.99 CAD – Please enter your address during checkout for a direct quote from Canada Post based on your location.
Xpresspost (with tracking) – $19-40 CAD. Please enter your address during checkout for a direct quote from Canada Post based on your location.
AUSTRALIA / NZ
Small Packet Express (with tracking)– $12-24.99 CAD – Typically 10-21 business days. This is the cheapest we can ship a tracked parcel with a respectable arrival time and WITHOUT incurring duty/brokerage fees, or being held up for weeks/months by customs. We will also GUARANTEE delivery with this option.
We can offer you a the option of having your order shipped by Small Packet Express (WITHOUT TRACKING) for even less. However, this service is only available to RETURN CUSTOMERS due to fact that there is no tracking. We can not guarantee delivery with this option, nor will provide a free reship if the order is lost. Please take this into consideration if you purchase this shipping option. (Saving a few dollars on shipping is simply not worth the hassle of not having a tracking number + guaranteed delivery – in our opinion.) Please enter your address during checkout for a direct quote from Canada Post based on your location.
International shipments are dependent on the country. The store will automatically provide shipping quotes based on your address. Please enter your address during checkout for a direct quote from Canada Post based on your exact location. If no shipping options are shown, there is a chance that Canada Post has suspended shipping to your country. Please send us a message to double check.